We offer free shipping sitewide and ship to the following regions:
Please note that delivery times may vary by location. For details, please refer to the shipping time table below.

Undeliverable Areas
We currently do not ship to the following regions:
˙United States: Hawaii, Guam, U.S. Virgin Islands, Alaska, Maine, Montana, North Dakota, Puerto Rico, Wyoming, and all military addresses.
˙Japan: Nagano, Gifu, Tokushima, Ehime, Kochi, Miyazaki, Kagoshima, Okinawa, and all remote/offshore islands.
˙United Kingdom: British military addresses.
˙Ireland: Donegal, Laois, Leitrim, Roscommon, Mayo.
˙Malaysia: Sabah and Sarawak.
˙Thailand: Chiang Rai, Loei, Mae Hong Son, Nakhon Phanom, Nan, Phrae, Phatthalung, Songkhla, Ubon Ratchathani, Rayong.
˙Australia: Northern Territory, South Australia, Tasmania, and Western Australia.
˙New Zealand: Canterbury, Chatham Islands, Manawatū-Whanganui, Marlborough, Nelson, Northland, Tasman, Waikato, and West Coast.

Delivery Time
Delivery time varies by region, starting from when your order is shipped:
˙You will receive a tracking email once your order has been dispatched.
˙In-stock items require an additional 48 hours for warehouse processing before shipping.
˙Pre-sale items will ship based on the estimated shipping date provided on the product description page.
˙Unforeseen delays (e.g., customs clearance, natural disasters) may affect delivery times.

Important Notes
˙Ensure your shipping address is accurate at checkout to facilitate safe and timely delivery.
˙Delivery times are estimates; shipping and tracking updates may experience delays. We appreciate your patience as we strive to ensure swift delivery.
˙External factors (e.g., customs clearance) may impact order processing time, but we are committed to shipping your order as quickly as possible.
˙We take precautions to prevent transit damage. If your order arrives damaged or missing items, please contact our customer service (service@kamilan.com) within 3 business days of receiving your package.

Order Tracking
˙After placing your order, you will receive an order confirmation email with order details.
˙Once shipped, a tracking number will be provided for monitoring your package's progress.
˙International shipping services vary by region. To ensure accurate delivery, please provide detailed address information at checkout, including street and building numbers.
˙Customs and import taxes may apply to international orders, which are the customer’s responsibility. Please check with your local customs office for more details.

For any questions, feel free to contact us:
Email: service@kamilan.com